top of page
FAQ's
We understand that leaving your pet in someone else’s care is a big decision. Our FAQs are here to answer the most common questions about our services, routines, and what your pet can expect while staying with Paws & Moore.
If you can’t find the information you’re looking for, please feel free to get in touch — we’re always happy to help and ensure you feel completely confident in your pet’s care.
Frequently asked questions
We offer professional home dog boarding, doggy daycare, pet sitting, dog walking, cat & small animal pop-in visits, and horse care.
Our Home Dog Boarding and Doggy Day Care services are based In Shrewsbury. But we do
offer Pet Sitting, Dog Walking, Horse Husbandry and Pet Pop In services to the surrounding
Shropshire areas and Shifnal.
Yes. We hold a 5 Star Home Dog Boarding and Day Care Licence with Shropshire Council
23/03035/AIAL, which means that we have met all of the higher welfare standards. We are
fully insured, and DBS checked. Our team also qualified in canine first aid for added peace
of mind.
We have extensive experience caring for dogs, cats, small animals, and horses, and we treat every pet as part of the family.
Your dog stays in a warm family home environment instead of kennels, providing comfort, companionship, and a stress-free experience.
We run a small Home Dog Boarding and Doggy Day Care service to ensure each dog
receives plenty of attention, supervision, and care.
Dogs sleep inside our home in a safe, cosy area wherever they feel most comfortable. You’re welcome to bring their bed or blanket to help them feel settled and comfortable.
We try to match your dog’s normal routine wherever possible, just let us know their usual sleeping arrangements.
Yes, most definitely! We will send you regular updates and photos so you can relax knowing
your dog is happy and settled.
Yes, we recommend a meet & greet to ensure your pet feels comfortable and to discuss routines and needs.
We recommend booking early, especially during school holidays and peak travel periods.
Contact us via the website or phone to discuss your needs and arrange a meet & greet
Yes, vaccinations must be up to date to ensure the safety of all dogs in our care.
Yes, we welcome puppies once they are toilet trained and settled away from home.
We are happy to follow specific feeding routines and administer medication as required.
We will contact you immediately and, if necessary, seek veterinary care from your registered
vet or our veterinary practice that we hold a animal welfare plan with.
Doggy daycare provides supervised daytime care in a home environment, offering play, companionship, enrichment, and rest while you’re at work or busy.
Dogs enjoy social interaction, playtime, enrichment activities, walks, and rest periods to ensure they remain happy and relaxed.
Not all dogs, we assess suitability during a meet & greet. But dogs should be friendly,
socialised, and comfortable around other dogs.
Pet sitting allows your pets to remain in their own home while we visit to provide feeding,
toilet breaks, and care. Our team would stay in your home overnight providing extra security
for your home as well as companionship for your pet.
Visits can be arranged once or multiple times per day depending on your pet’s needs.
We offer turnout, feeding, mucking out, rug changes, and daily welfare checks.
Yes, our visits maintain your horse’s normal environment and routine.
Cats feel safest in familiar surroundings, reducing stress compared to boarding elsewhere.
Yes, we can administer medication as part of your pet’s care routine.
We offer flexible walking options to suit your dog’s age, energy level, and needs.
We offer solo and small group walks depending on your dog’s temperament and preferences.
Dogs are transported safely and comfortably in a secure, well-ventilated vehicle.
bottom of page