Booking Form - Overnight | Paws and Moore

Overnight Boarding Booking Form

We request that all owners complete the below booking form to secure their booking with Paws and Moore.

We are looking forward to meeting you and your precious pooch!

Owner Details

First Name

Last Name

Phone

Address

Emergency Contact

Please note the emergency contact cannot be the owner of the pet staying at Paws and Moore, they must be in the UK while you are on holiday and able to collect the pet if there are any problems.

Emergency Contact Name

Emergency Contact Phone Number

Emergency Contact Address

Dog Name(s)

Breed(s)

Age(s)

Microchip Number(s)

Flea & Worming Date(s) required

Annual Vaccination Date(s) required

*Please include a photo of the vaccination, flea and worming record when returning this form.

Upload File

Upload supported file (Max 15MB)

Registered Vet's Address

Vet's Telephone Number

Any Health Issues?

Pet Insurance Details

Medical Information:

Any Other Relevant Information:

Arrival Date

Departure Date

Drop Off Time

Pick Up Time

Booking

• All dogs MUST be sociable with other dogs. A ‘Meet & Greet’ consultation is required, prior to reservations for all new clients.

• Following a successful ‘meet and greet’ dogs will be required to stay for a trial period, either overnight or 4 hours to make sure that they settle and are happy. This cost will be included in the total balance of the boarding fee.

•

Are you happy for your dog/s to board with dog/s from other households? Please note; Paws and Moore can board up to 4 dogs at one time:

Yes

Please acknowledge that you agree to this if you have more than one dog staying at Paws and Moore:

I Agree

I Do Not Agree

• We offer positive engagement and enrichment during walks and playtimes and carry a treat bag. All treats are purchased and have high meat and vegetable content, these are usually grain free. Please let us know if you dog has any allergies or you would prefer us not to give them treats. In hotter weather we offer dogs frozen carrots and vegetable slushies as a cooling refreshment. Again, please let us know if you would prefer that your dog does not receive these additional treats during their stay: I am happy and have detailed allergies in the boarder details/ No thank you, please do not treat my dog/s.

Exercise

• All dogs will be walked for at least 30 minutes twice a day. This can be tailored to your dog’s age, and/ or health conditions. Please let Paws and Moore know if your dog has any exercise restrictions. All boarding dogs will have regular access to a fully secure garden during their stay.

Please agree that you are happy for your dog/s to be walked outside of the Paws and Moore premises:

Yes

• All dogs will always remain on a lead while on walks.

Please state if you are happy for your dog/s to be walked off the lead during their stay:

Yes

Are you happy for Paws and Moore to share pictures of your dog/s during their stay?

Yes

• While out walking dog/s, Paws and Moore can decide to cut short a walk if necessary due to extreme weather conditions, including temperatures reaching 22 degrees and higher. This is for the safety of the dog and the dog walker.

Collars and Leads.

• Please provide a secure collar and lead for the dog/s during their stay, this must include a tag with the appropriate contact details for the owner. Paws and Moore will also attach a tag with our contact details on, should the dog escape or become free from the lead.

Insurances

• Paws and Moore will provide all pet services in a caring, loveable, secure, and reliable way.

• Should your pet need to visit the vet while you are away, we will first contact you and then arrange to see the veterinary practice that the dog is registered to. If it is an emergency and we cannot contact you, we will take your pet to the vet and continue to try and make contact with you. It is good practice to inform your vet of the dogs stay with Paws and Moore before your holiday, in the unlikely event that we will need to contact them.

• Paws and Moore will not be responsible for any veterinary bills for the animal, no matter how they occur, whilst in our care. Although we make every effort to ensure your dog/s is cared for to our usual high standards we cannot be liable for loss, injury or death.

• Although Paws and Moore hold Public Liability insurance, pets should be insured by the client. Paws and Moore reserve the right to refuse a booking for any animal which is not insured.

Animal care in the event of a fire/ other extreme circumstances

• In the unlikely event of a fire or extreme circumstance situation on the premise of Paws and Moore, dogs will be evacuated in a calm, timely and secure manner. The client will be contacted as soon as possible if this happens.

• In the unlikely event that the Paws and Moore property can no longer be habituated clients will be contacted and asked if they can plan for the emergency contact to come and collect the dog/s until the owners return.

• If this is not possible Paws and Moore also work with a number of local boarding facilities who will also help in extreme circumstances.

Cancellations

• In the event of overnight boarding cancellations that are notified to us 28 days prior to the start of the booking period, all fees (less the non-refundable deposit), will be refunded, or held over for subsequent bookings.

• Any overnight boarding bookings, that are cancelled between 28 days and 48 hours before the start date of the booking, will require 75% payment for services.

• Cancellations of pet sitting/ boarding made less than 48 hours before the sitting/ boarding is due to take place will be charged for at the FULL amount.

• No reductions in fee will be made if you collect the dog/s earlier than agreed.

Data Protection

• All of your information will be kept private and confidential. No personal information will be shared outside of Paws and Moore.

• All of our records will be stored in compliance with the Data Protection Act 1998

Social Media

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I have read , understood and agree to the policies and procedures for Paws and Moore. I further understand that a copy of this form will be kept on file for documentary purposes. All policies and procedures are subject to change at the discretion of Paws and Moore.

Name

Date

Thanks - we got it :-)

Border Details

Booking Details

Policies and Procedures

• Paws and Moore are unable to accept dogs with aggression problems towards other dogs or people and subject to the terms of the Dangerous Dogs Act 1991.

• Paws and Moore ask that all animals MUST be up to date with flea treatment, worming and vaccinations, also that they are in good health. The owner must provide evidence of vaccination history before the dog/s stay. All vaccinations must be updated at least 14 days prior to entry. If the dog/s vaccines are not up to date or have been done within 14 days leading up to the dog/s boarding, they will not be allowed entry.

• A 10% (non-refundable) deposit MUST be paid in advance to secure any boarding or pet sitting booking. Failure to do so may involve the booking being cancelled as bookings are taken on a first come, first served basis.

• Full payment will be required to be made BEFORE the dog’s planned stay.

• All dogs over the age of 9 months MUST be neutered.

• It is necessary for the clients to provide all essential items for the animal’s care, for example food, food bowl, treats, bedding while boarding with Paws and Moore. We have suitable facilities including fridges and a freezer to store your pet’s food. We also have sufficient water bowls.

• If the dog/s run out of food during their stay, Paws and Moore will source the same, or similar, food for the rest of their stay. This will be discussed with the owner before purchase. Any purchases will have a receipt and payment will be due on the day of collection.

• Paws and Moore will endeavour to keep dogs from the same household together, but on some occasions, it may be necessary to separate the dogs into their own rooms. This will be done in extreme circumstances or to keep both dogs safe.